IBM Streamlines Endpoint Management for Global Retail Company

Multinational Consumer Brands Corporation Reduces Cost, Risk, and Complexity of Endpoint Management

This client turns to IBM Security solutions to manage virtually any mix of endpoints so that they can focus on higher value projects for increased productivity.

The Opportunity

This leading American multinational retail corporation has nearly 600 locations worldwide and serves upwards of 1,500 specialty stores and department stores. As they continually grow their network, their outdated system for monitoring endpoints across the network are no longer reliable. This global retailer needed to rapidly detect and remediate issues on servers including all endpoints on and off the network. Furthermore, they required real time visibility and an automated patching system as well as reporting capabilities for all endpoints.

IBM Endpoint Management Solution

The team at Micro Strategies partnered with IBM consultants to understand the client’s business plans and their concerns regarding their endpoint management system. Together, they educated the client on the benefits of IBM’s BigFix which provides system administrators with remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory functionality. Based on the recommendations, the client agreed to implement BigFix Lifecycle Manager and have it deployed on 12,000 local and remote endpoints across HQ locations, 600 retail stores, and on servers in the client’s data center.

Real Business Results

  1. Able to serve client’s needs immediately and without interruption
  2. Access to up-to-the-minute dashboards and reports that provide a global view of the endpoints environment
  3. Enhanced reporting ability that helps ensure their retail network is compliant with all appropriate patching and management requirements
  4. State-of-the-art technology with premier technology vendors

Solution Components

  1. Software:IBM BigFix Lifecycle Manager, 12,000 client device licenses, 600 virtual store licenses, and 2790 server (core) licenses.

For more information contact a Micro Strategies Client Solutions Executive today!